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FREQUENTLY ASKED QUESTIONS

How long is the order processing time?

Products are generally dispatched in 2-4 days depending upon the product you have ordered. Generally it takes around 5-9 working days for your order to be delivered. 

How do I make an exchange?

VODKA has easy 7 days returns and exchange policy gives you an option to return or exchange items purchased on the site for any reason within 7 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags, and packaging. Please try the fit of the product but please take adequate measure to preserve its condition. In most locations, we offer a free pick up service and if it requires self ship we will personally call and help. Returns are accepted on the basis of size or manufacturing defects. Once the product is received, the quality check is done from our end and if all looks fine then the amount will be refunded. Buyer needs to share the account details in that case but if it fails the quality check then the product will be shipped back. If you opt to exchange the item for mismatch of size or manufacturing issue, you will be provided with the replacement the product, free of cost. However all exchanges are subject to stock availability and subject to your address being serviceable for an exchange.

What kinds of payment methods do you accept?

We accept online payments through net banking as well as all domestic credit and debit cards.We also accept Cash On Delivery.

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